Services we provide
TTHA offers a comfortable lifestyle in a beautiful environment with easy access to our services, our staff and our facilities. In addition, the railway station and shopping centres are nearby. Should residents require assistance with locating other amenities in the area, we’re only too happy to help.
Our community approach to living is a big part of what we do here at TTHA. Many of our residents are involved in a wide range of activities from joining in regular shopping trips and groups, attending functions and special events, meeting with family and friends in our café and participating in our regular activities. There is such variety here and we invite you to contact us at any time to discuss any concerns, comments or suggestions you may have. We have an open door policy here at TTHA and are always interested to hear what you have to say.
Aged Care Quality Standards
From 1st July 2019 organisations providing Commonwealth subsidised aged care services are required to comply with the Aged Care Quality Standards (Quality Standards). Organisations will be assessed and must be able to provide evidence of their compliance with and performance against the Quality Standards from 1st July 2019.
The Quality Standards focus on outcomes for consumers and reflect the level of care and services the community can expect from organisations that provide Commonwealth subsidised aged care services. The Quality Standards are made up of eight individual standards:
1. Consumer dignity and choice
2. Ongoing assessment and planning with consumers
3. Personal care and clinical care
4. Services and supports for daily living
5. Organisation’s service environment
6. Feedback and complaints
7. Human resources
8. Organisational governance
Each of the Quality Standards is expressed in three ways:
• a statement of outcome for the consumer
• a statement of expectation for the organisation
• organisational requirements to demonstrate that the standard has been met
For more details please refer to www.agedcarequality.gov.au/providers/standards