- How do I talk to my parents about aged care?
We’ve compiled a list of things to consider when speaking to your parents about aged care. Click to see our recommendations: Talk about Aged Care
- What is the procedure for labeling clothing?
Brand new clothes are brought in by the family, given to the laundry, labelled and then delivered to the resident in their room.
- What do I bring in with me on admission?
Completed medication chart, medications in Webster pack (if applicable), medical history, pension card, and Medicare card.
- How often can my family and friends visit?
Any reasonable hour however we do not encourage visitation during meal times. We ask you to be vigilant as people of the older generation like to retire early of an evening.
- What are the meal times?
Breakfast is served at 8am. Lunch is served at 12 midday. Dinner is served at 5pm.
- Is visiting allowed during the COVID-19 pandemic?
Visitor restrictions are back in place. During lock-down visitors are allowed only in special circumstances and for end-of-life care.
- Are you accepting new residents currently?
We are still admitting new residents. Rules around admission depend on where they come from (hospital or the community and which area etc). We will assess the situation individually but EVERYONE must come in with a negative COVID test, depending on the circumstances, residents may need to also isolate in their rooms upon admission.