Business Development Manager

Are you a motivated relationship-builder with a passion for making a difference in the lives of older Australians? We are seeking a Business Development Manager to drive growth, strengthen referral networks, and position our home care services as a provider of choice within the aged care sector. 

This is a pivotal role combining business development, stakeholder engagement, and client relationship management—ideal for someone who thrives on building connections and creating meaningful impact in the community. In addition, this role will be responsible for managing a team of staff who engage with potential clients and drive sales activities, ensuring consistent performance, quality engagement, and achievement of growth targets. 

 This Business Development Manager role offers an attractive remuneration package, including a competitive base salary and performance-based incentives aligned to sales outcomes. As part of a not-for-profit organisation there are additional benefits of $15,900 salary packaging per FBT year which significantly reduce your taxable income. 

Key Responsibilities 

Drive new business growth within the home care sector with a focus on Support at Home 

Build and maintain strong referral networks with hospitals, GPs, case managers, discharge planners, community organisations, and allied health professionals 

Lead, coach, and manage a team responsible for engaging with potential clients to drive sales outcomes by managing workflow 

Ensure the team has actioned all warm leads in the CRM pipeline of prospective clients, ensuring effective tracking and conversion of leads 

Ensure the team prepares participants along the customer journey for a smooth transition from initial intake to the commencement of home care services 

Track the team’s performance against key performance indicators (KPI) and maintain accurate Customer Relationship Management software/data 

Collaborate with the marketing team to understand industry trends, competitor activity, and local community needs to identify growth opportunities and inform business strategy 

Works with the marketing team to represent the organisation at industry events, expos, and community forums 

Track and report on KPIs, including referrals, conversions, and client growth 

Contribute to the development and execution of strategic growth initiatives and service expansion plans. 

About You 

Proven experience in business development, sales, or relationship management (aged care or healthcare highly regarded) 

Strong understanding of the home care sector  

Demonstrated success in lead generation, conversion, and building referral networks 

Experience managing or leading a sales or business development team 

Excellent communication and stakeholder engagement skills 

Highly organised, proactive, and results-driven 

Ability to build long-term, professional relationships with a diverse range of stakeholders 

Proven history of meeting or exceeding KPIs/sale targets. 

Willingness to travel across the region as required 

Requirements:

Current Victorian Driver’s Licence + own insured vehicle

Current Police Check (within the last 12 months)

Must be an Australian Citizen or Permanent Resident

Apply now by completing the form below and join a team that’s as caring as the clients we serve.

Please note: No recruitment agencies. Only shortlisted applicants will be contacted.